Cloud Recording

Call recording service with advanced cloud technology

Overview

HKBN Cloud Recording uses advanced cloud technology to help organisations enhance the quality of their business communications, as well as achieve best practices in customer service. Organisations can adopt call recording services to comply with internal policies and external regulations.

Features and Benefits

Unlimited Storage

Unlimited recording storage eliminates worries over usage

Installation-free

No hardware or software to install

Fully Automated

Automatic recording of incoming and outgoing calls

24 x 7 Hotline Services

Round-the-clock hotline for technical support and after-sales customer services

How It Works

Data Encryption

All recordings are encrypted with AES 256-bit algorithm

Secure Communication

Data communication between Cloud Recording Portal and the user device is protected by SSL encryption

Fingerprint Verification

Recorded file will be verified if its content has been modified by any party