Contact Us

Having trouble? Contact us for a range of support and assistance from HKBN

Customer Service Hotline
128-180


Service Hours: 24 hours
-   General Service and Account Enquiries
(Via Interactive Voice Response)
-   Customer & Technical support

Sales Hotline
128-1111

Due to worsening situation of COVID-19 in Hong Kong, service hours of HKBN shops and Home+ (HKBN shops) will be adjusted to 11:00nn-8:00pm starting from 24/3/2020. Sorry for any inconvenience caused.