Contact Us

Having trouble? Contact us for a range of support and assistance from HKBN

Customer Service Hotline
128-180


Service Hours: 24 hours
-   General Service and Account Enquiries
(Via Interactive Voice Response)
-   Customer & Technical support

Sales Hotline
128-1111

HKBN Shop and Home+ Shop Service Hours Adjustment Notice


Chinese New Year is approaching. Please be informed that HKBN Shop and Home+ (HKBN Shop) service hours will be temporarily adjusted for Jan 2020 as follows. We apologize for any inconvenience caused.

Date District Service Hours
24-Jan All Shops + Home+ (HKBN Shop) 11:00 am - 5:30 pm
25, 26 Jan All Shops + Home+ (HKBN Shop) Closed